The Mission Of The Executive Management Team - 1111 Words

David Neeleman founded JetBlue in 1999, under the principle of low cost travel and high quality customer’s service. Planes were designed with leather seats and satellite TV at each seat. Neeleman initially set out to call the airline Taxi associating it with New York City. However this idea was quickly dropped for several reasons. Soon thereafter the airline was introduced as New Air but quickly changed to JetBlue. A year after standing up, its headquarters was established at John F. Kennedy International Airport in New York. The first inaugural flight was between JFK and Fort Lauderdale, Florida. Within its first year, Jet Blue had serviced over one million customers and had a net income worth $38.5 million. Today JetBlue Airways†¦show more content†¦Socio/cultural, economic, political, and technological are all factors that influence the airline industry (Boyens, Cha, Livneh, Pan-Fea, Singh, Vintrou, 2002). The most important socio/cultural influence that affected the airline industry was the attacks on September 11th. The Department of Transportation reported a revenue drop associated with an increase in operating cost and a new fear of flying. After September 11th, Jet Blue was one of only a few airlines that made a profit during a sharp draw down in airline travel (â€Å"Jet blue airways†, 2003). The weather is unpredictable at best, the second largest cause of pilot error, and attributes to the majority of airline delays. A winter storm in February of 2007 and bad planning left travelers stranded on aircraft for more than 11 hours in New York. JetBlue’s customer service was severely impacted by the gravity of this storm. Although JetBlue offered refunds and other perks for the delayed passengers, for a company built on customer service, their reputation was still tarnished. Additionally, JetBlue’s communication systems were significantly disabled. Crewmembers were far from where they needed to be and a lack of trained staff was unable to tell them where to go. When a similar situation occurred a couple of months later, JetBlue prepared themselves beforehand and cancelled several flights the night prior, while

Internet Tools at Dirt Bikes It/205 - 1145 Words

Internet Tools at Dirt Bikes University of Phoenix IT/205 Introduction Management of a Dirt Bike company is worried about how much money is spent on communication with people within and on the outside of the company. They are obtaining information on how to provide the industry with global economy. I will provide the information on how to use internet tools and technology to improve the communication and gathering of information to be more efficient and to help save money. For the organization to be able to communicate and gather information with efficiency I’ll evaluate the problems with Dirt Bikes and I’ll provide a solution on the type of internet tools and different technologies that will benefit the workers and business.†¦show more content†¦They would only need a microphone, speakers, or a telephone that is VOIP enabled. Even though there are up-front cost involved with the IP phone system, it will reduced the communication and network management cost by 20 to 30 percent. This is a chart example of how VOIP wor ks. The chart above demonstrates how the system is used (Essentials of Management Information Systems, CH. 6, pp. 209). The computer services and telecommunications cost will be lower with this type of system installed in the organization, which will remove the recurring charges of private lines. Another type of internet tool that would benefit the company would be a VPN (Virtual Private Network). A VPN is a secure, encrypted, private network that has been configured within a public network to take advantage of the economies of scale and management facilities of large networks, such as the Internet provides your organization with secure, encrypted communications at a much lower cost than the same capabilities offered by traditional non-Internet providers who use their private networks to secure communications. VPNs also provide a network infrastructure for combining voice and data networks (Essentials of Management Information Systems, CH. 6, pp. 212). This would make the organization ca pable of sending email to each other without worrying about the email been accessed by non-employees. For instance, if a company came up with a new product itShow MoreRelatedIt/205 Week 4 Internet and Technology1010 Words   |  5 PagesBenefits of Using The Internet Tools and Technoloy at Dirt Bikes Sandra Brown IT/205 John McGowan July 14, 2012 Benefits of Using The Internet and Technology At Dirt Bikes Dirt Bikes had been spending thousands of dollars in cost on communicating with people inside and outside the organization to obtain information about the developments in the motorcycle industry and the global community. I investigated and found that the company will save an average of 75% simpy by investing in InformationRead MoreInternet Tools at Dirt Bikes1150 Words   |  5 PagesInternet Tools at Dirt Bikes IT/205 November 17, 2011 Internet Tools at Dirt Bikes Dirt Bike’s management is concerned about communication expenses and how much money is being spent on obtaining information on the subject of developments in the motorcycle industry and the global economy. In order for this organization to effectively communicate and obtain information efficiently. An intranet system will be discussed. Two other Internet tools will be introduced to the organization thatRead MoreDirt Bikes It 2051358 Words   |  6 PagesDirt Bikes’ management is concerned about how much money is being spent on communicating with people inside and outside the organization and obtaining information about developments in the motorcycle industry and the global economy. You have been asked to investigate how Internet tools and technology could be used to help Dirt Bikes’ employees communicate and obtain information more efficiently. Dirt Bikes provides Internet access to all employees who use desktop computers.    Resource: Ch. 6 ofRead MoreIt 205 Week 41644 Words   |  7 Pageswill also need to review your own citations and references since WritePoint capability in this area is limited. Thank you for using WritePoint. Internet Tools at Dirt Bike IT 205 Week 4 Kenneth Thompson Karen Cann November 10, 2013 Internet Tools at Dirt Bike At Dirt Bike’s, management is concerned with how much money is being [Doctoral rule (but good advice for any academic writer)--If not a noun (as in human being), the wordRead MoreInternet Tools at Dirt Bikes1079 Words   |  5 PagesInternet Tools at Dirt Bikes Teresa Brennan July 10, 2010 IT/205 Gelonda Martin In business today it is a necessity for communication channels to be as efficient as possible. Dirt Bikes’ current means of communication is antiquated and without further investment in technology, will stunt the operations and growth of the organization. A complete overhaul of the IT infrastructure is recommended. Although there are significant costs associated with implementing a new system, the pay-off wouldRead MoreIt/205 Dirt Bikes1114 Words   |  5 PagesDirt Bikes IT/205 Dirt Bikes In reviewing the information available regarding Dirt Bikes’ operating system, there are a few recommendations that will help the organization improve their communication and costs. Starting with incorporating a local area network (LAN) would allow a better line of communication between each employee, as well as able to obtain information more efficiently. 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Love How Is It Free Essays

Amrita Sarkar English 1B 19th September 2012 Love: How Is It? Life has lots of emotions: happiness, sorrow, guilt, frustration, love, and so on. Love is the one emotion which brings in huge changes in our lives and a different kind of emotion begins with it. How can we describe it? Describing love is very hard because in every phase of life, characterization of love can be varied. We will write a custom essay sample on Love: How Is It? or any similar topic only for you Order Now In childhood, through romantic films and stories, we started to get feeling that love is passionate and when people will be going through it, life would be full of happiness. In adulthood, people’s perception about love might change. Those who are fantasizing about love realized that it is not only about physical attraction but also about relationship, responsibilities and companionship. When ages grow, some people become optimistic about love, some become pessimistic and some of them are on a way to rediscover love. Definition of love can be changed not only with one’s maturity level but also with his/her cultural values. In Raymond Carver story – ‘What We Talk About When We Talk About Love’ – the main protagonists Mel and Terri, and Jhumpa Lahiri’s creation – ‘Going Ashore’ – soon to be married couple, Hema and Navin, had enough knowledge about love but they could not still fully realize it. So, they are on their ways to discover the essence of love. Mel-Terrie and Hema-Navin, all four are mature persons. Individually they all previously experienced love. In ‘What We Talk About When We Talk About Love’, Carver described that Mel and Terri had unsuccessful marriages in the past. Terri’s marriage with Ed was abusive. But Terri claimed that Ed was possessive but loving husband. As a proof, she said about Ed, â€Å"He beat me up one night. He dragged me around the living room by my ankle†. Even with this aggressive behavior toward her, Ed â€Å"†¦ kept saying ‘I love you, I love you, you bitch’† (Carver 722). On the other hand, Mel and Marjorie also had a bad marriage. After they ended their relationship, there was no feeling left other than hatred toward each other. Mel expressed his feeling by saying, â€Å"There was a time when I thought I loved my first wife more than life itself. But now I hate her guts†¦Ã¢â‚¬  (Carver 725). In ‘Going Ashore’, Navin also went through short-term relationship in the past. But his fiance, Hema, was in a strong, long-lasting relationship with Jullian. Hema was dedicated to the relationship for a decade, but Jullian failed to give her a secure life. Hema’s insecurity about her position in Jullian’s life and her urge for stability were the reasons to end their relationship. She declared to Jullian, â€Å"I’m engaged to be married† (Lahiri 626). After rocky relationship in the past, now everybody is in a new phase of life, but it seems two couples could not connect with each other. Hema and Navin, like many other Indian couples, were going to get married on their parents’ will. Hema was brought-up in western culture. She could not make her mind to marry Navin by such an old approach. She was self-conflicted and her conflict was evident in this quotation, â€Å"she refused to think of it as an arranged marriage, but knew in her heart that that was what it was† (Lahiri 625). She did not bother to wear engagement ring. When people asked her about it she promptly answered, â€Å"I don’t have one. † (Lahiri 634). Hema and Navin’s marriage looked as if they were with each other just for search of stability and companionship in life. Heme was unsure about their marriage even when Navin was planning for their honeymoon and future. Taking decisions about future are required involvement of both partners. They two were so unknown to each other that they could not read each other’s mind. Carver, on the other hand, described Mel as a cardiologist by occupation but he was clueless and emotionless about love. Mel and Terri were married for five years, but they had not been discovered essence of love and companionship. Mel thought that â€Å"real love was nothing less than spiritual love† (Carver 722). He also considered that if â€Å"something happened† to his partner, then â€Å"the other person, would grieve for a while, you know, but then the surviving party would go out and love again,  have someone else soon enough† (Carver 725). In contrast, Terri was fantasizing about her past and wanted to convince other that her ex-marriage was also blissful and passionate. She portrayed Ed’s aggression as love and said to others that, â€Å"†¦ he loved me† but â€Å"In his own way maybe†¦Ã¢â‚¬  (Carver 722). It seems very strange when two people were in bonding like marriage but they talked about their ex, how much they loved them, scope of future new relationship, and their failure to understand one another. These incidents indicated that how much they were detached to each other. Bonding between them was very fragile. In most relationships across the globe, one element is very common – male dominance. The stories about these two couples were also not different. Both characters, Mel and Navin, were highly educated. They were financially stronger than their spouses and were controlling their relationships. In a party at their place with friends, when Mel said to Terri to â€Å"Just shut up for once in your life†, it expressed his supremacy in their marriage. Mel verbally abused Terri in front of guests, but she did not protest. In the ‘Going Ashore’, Navin was also controlling in taking mutual decisions. He was contemplating for a baby all by himself and cancelled their honeymoon plan at Goa. During those plans, he did not care to know about Hema’s wishes. From portrayal of characters and incidents, we got an idea that in Mel-Terri’s relationship, Terri was more dependent on her spouse. She was still abused verbally by Mel. But Hema, a PhD scholar and a lecturer at Wellesley College, was more independent. She had total control over her life. Her decade-long relationship with Jullian makes her stronger. At the age thirty seven, when biological clock was ticking away, her parents wanted to see her get settled and she also wished for it. Hema belonged to Indian society where arrange marriage is very common. So, she agreed to go for her marriage by her parents’ choice. From Carver’s description, we did not get any indication about Terri’s education background and job status. Mel’s attitude toward her showed that her character was weaker than Hema. Jhumpa Lahiri’s â€Å"Going Ashore† portrayed its characters whose origin was in India but they were immigrants to America and adopted western culture. In India, people have different values than we find in America. Indian culture believes that person should sacrifice for relation. People in India are motivated to reform themselves to strengthen relationship and to respect it lifelong. Hema and Navin were getting married by knowing each other only for few months. In between her wedding with Navin, Hema was attracted to Kausik at Rome. Their bonding was great but they did not commit to each other because of family values. Family was very important to Hema – that was why she asked her parents to find a suitable groom for her. Thus, Hema’s parents found Navin for her and she also believed that Navin was probably a suitable guy for her too. In Indian culture, marriage is an institute which also creates bonding between two families. Hema and Navin were taking risk to know each other and to spend their lives together by getting married for the sake of their families. In contrast, Mel-Terri was started dating when Terri’s was still married to Ed. And Mel ended his marriage with Marjorie, despite the fact that they had two children. Their family bonding was very feeble. Mel had not even understood value of selfless love and stable relationship. When two people were deeply in love with each other, he thought this emotion was hilarious and phony. Through the representation of ‘What We Talk About When We Talk About Love’, we feel pessimistic about love but ‘Going Ashore’ is hopeful about new beginning. Jhumpa Lahiri and Raymond Carver also give us different views of love that changes with cultural background. In American culture, people give emphasis to their sentiments rather than family values. Lahiri shows us different angle of relationship. But both stories show us that dominance toward women is present in every part of globe and in every form of relationship. After reading these stories, we get different views of love, from which I realized that we should respect our partner and care for their thoughts. We, also, should give them equal space for healthy and better future relationship. Both the stories, ‘What We Talk About When We Talk About Love’ and ‘Going Ashore’, show us new direction and help us to review our bonding with near and dear ones. Works Cited Carver, Raymond. â€Å"What We Talk About When We Talk About Love. † Making Literature Matter. 5th ed. Boston: Bedford/St. Martin’s, 2012. 721-30. Print. Lahiri, Jumpa. â€Å"Going Ashore. † Making Literature Matter. 5th ed. Boston: Bedford/St. Martin’s, 2012. 622-46. Print. How to cite Love: How Is It?, Essay examples

Descriptive Analytics Report Free-Samples - Assignmenthelp.com

Question: Discuss about the Business and the Supply of the Production of the Paper. Answer: Introduction The business and the supply of the production of the paper business was put under the state of compromise with the availability and improvement of the digital technologies. The paper industry has been inclined towards the news reading via the platforms of the social media. The crowd also invests time in the real time news and platforms of the video sharing. The challenges of the new and modern day approach had been perceived by the paper industry and thus changed the operations of the business. The major objective of the companies was the engagement of the customers of both corporate and individuals. The enagagement was to create a tactical association for the assurance of the maintainance in the purchase of the products. The companies lack in generating the knowledge and understanding the views of the current consumers of the goods and services. There must be a significant point that must be noted by the company and it include the particular weaknesses and the strengths that may lead to an effect on the levels of sales for the papers. Due to the above factors, the rate of the magazine and newspapers had declined and thus the customers are having a tough time in purchasing the products. A subsidiary company named Auspaper had projected that the sales would drop with the decline in the demands for the magazines and newspapers. The company in order yo increase the lowering of the sales will have to create enhanced associations and links with the customers. Asupaper had approached a company for carrying out the market research to analysis and lend a hand for the creation of improved knowledge about the customers nature. The likelihood could be predicted by the creation of a tactical or strategic alliance. Thus, by keeping the same in mind, this paper has made a focus or stress on the developing models on the satisfaction of the customers and the likelihood of the creation of an alliance by the customers. The discussions will include the data collected and the developed models. Further, the process of the built up of the models and likelihood of the strategic alliance with Auspaper has been discussed in the paper. Descriptive Statistics The views of the customers on the services and products that formed the part of the information was rated on a scale from 0 i.e. the lowest to 10 i.e. the highest. The data take into account the time of the purchases, industry category i.e. either magazine and the newspaper and the employment provided by the firm. Further, the location of the customers i.e. New Zealand and Australia was taken into concern that has an effect on the levels of satisfaction. There was an extraction of the mode of the distribution of the products and the qualities perceived. On the scale, the average was 7.894 on the opinion of the product quality. It indicated that the company had been maximising its abilities in the production of the products with quality towards their consumers. There was an indication of the satisfaction of the cutomers by the skewness of the data towards the right. The average score of the company in resolving the complaints was 5.36. The median is equal to the mean and the same represent that the data for the resolution of the complaints were distributed normally. Additionally, the other factors being averagely rated comprises of the product line, salesforce image, internal support and the extention of the development and sale of the latest products. The levels of the satisfaction and pricing had an above average rating as they were 6.9 out of 10. The main areas that the company need to focus consisted of the efficient handling of the bills and orders, speed of delivery, flexibility in prices and the campaigns related to advertisements. Further, the improvement in the services of the customers must be under total focus to enhance the probability of the creation of a strategic alliance with the company. On an average the customers were satisfied with the company and its products and services. While 57% of the customers disagreed towards the alliance, the other agreed. There was an equal distribution of the firms that purchased paper from the company Auspaper. The distribution was made between the industries of the newspapers and magazines. There was a lower level of the origination of the cutomers from the countries of New Zealand and Australia that gave a sign of the demand being more than the two countries. In comparison to the direct method, the indirect method was more than about 4%. There was an equal distribution of the c ustomers in three groups i.e. less than a year, between 1 and five and above five years. Identify the significant variables for the model While conducting the multiple regression, there must be a meeting up of the assumptions that are as under: The first assumption is that the variable of response must be drawn from a normal distribution. The supposition is taken under the test by plotting of a histogram that will illustrate the allocation of the information. Subsequent to the plotting, there was a formation of normal distribution. The second hypothesis is there must be a linear relationship with the variable of response in the nonstop predictors. A matrix of correlation was built that illustrated that no more than 6 variables had reasonable association with the responses. There was an indication and sign of a linear association after the plotting of the scattered points with high or moderate correlations. The sis variables took into account the quality of the product, responses to the complaints of the customers, line of product, billing, ordering and the speed in the deliveries. The model will include the above discussed variable that has a major focus on the estimation of the level of the satisfaction of the customers. The industry type did not reflect in a noteworthy difference among the industries as they were equal in state and position. There was a sign of the differences among the groups that included the customers location, type of customers, firm size and the system of the distribution. Further, there will be an inclusion of all the variables in the first model that will be irrelevant and hence removed for the improvement procedures. Constructing the model to forecast satisfaction of the customers First model The set of predictors that were included in the first model for the prediction and estimation of the levels of the customer satisfaction for the products of the Auspaper. The preditors included the quality of the products, levels of the resolution of the complaints of the customers, image of the salesforce, speed of the delivery, type of the customers and the industry, customer location and the style of the billing and the ordering and lastly the system of distribution. The model with the help of the sample data produced an R-squared value of about 84.96% that explained that the variation of the satisfaction levels of the customers is 84.96%. There were factors and variables that stood at a confidence interval of 95% that was insignificant in nature and they included the type of the industry and products, speed of delivery of the goods and services, concern of the complaints of the customers, ordering and billing operations and speed. As a intern of the data analyst, there was a decision of removing the immaterial variables from the model for the development of the level of reliability. The model was presented as below - Interpretation The following were interpreted from the above model: The customers purchasing the products of the first category i.e. between 1 to 5 years were satisfied by 0.665 in comparison to the year old category. The category in which the customers were purchasing for more than 5 years were satisfied by 0.726 in comparison to the year old category. The customers that had been purchasing the magazines had been satisfied by 0.093 in comparison to the Newspapers. The larger firms were seen and believed to have extra satisfaction from the products and services of the Auspaper company in comparison to the small firms. The model also clarified that the customers within the countries of New Zealand and Australia were greatly contented by 0.127. The distribution done in a Direct manner was more effective in making certain that the customers would carry on doing the dealing with the company Auspaper as they had been satisfied by 0.403. The increment in the product quality can improve the satisfaction levels by 0.273 and the customers that had too many complaints were more satisfied by the procedures and there was no much effect on the business of the same. There must be an improvement of the needs of the customers with the improvement in the breadth and the depth of the line of the product. The product line increased the satisfaction level of the customers by 0.122. There was an increase in the improvement of the satisfaction level of the customers by 0.346 with the increase in the opinion of the image of the Salesforce. Further, the improvement in the ordering and the billing improved the level of the customers satisfaction by 0.056 points. Last but not the least, the speed of delivery was positively correlated with the satisfaction of customers as it improved the level of satisfaction by 0.102. Second model The focus and the main concern of the model constituted the forecast of the level of the satifaction of the customers and also had a basis on the removal of the unwanted predictors. The unwanted variables were removed and the remaining set was significant due to the p-values being less than 0.0001. The model was varied and the variables took into account the following: Image of the Salesforce Line of Product System of delivery and distribution Quality of the products Type of customer and the nature and size of the firm Interpretation The following were interpreted from the above model: The customers purchasing the products of the first category i.e. between 1 to 5 years were satisfied by 0.907 in comparison to the year old category. The category in which the customers were purchasing for more than 5 years by Auspaper were satisfied by 0.3 in comparison to the 1 to 5 year category. The increment in the line of products improved the level of the customers satisfaction by 0.237 points. The larger firms were seen and believed to have extra satisfaction from the products and services of the Auspaper company in comparison to the small firms. The distribution done in a Direct manner was more effective in making certain that the customers would carry on doing the dealing with the company Auspaper as they had been satisfied by 0.397. There was a direct relationship of the image of Salesforce with the satisfaction of the customers and the same increased by 0.353 points. The product quality is considered as the most important factor and the level of satisfaction increase by 0.237 points. Interaction effect for product line and location of a customer There were three models towards the plotting for the control and accuracy of the effects and the importance of the variables and their association and interactiveness. They consisted of the following features: The first model showed 78% as R-square and the model consisted of the sole predictor i.e. the line of product that is the most important one in the model. The Second model showed 45.23% as R-square and the model consisted of both the line of products and the location of the customers. Lastly, a model was prepared that included both the above predictors and the interaction among them. The last model showed that the customer location was an interacting variable and the final model was as follows: Interpretation The following were interpreted from the above model: The increment in the line of the products will increase the level of the satisfaction of the customers by 0.31 based in the model of interaction. The customers that did not have an origination from the countries like New Zealand and Australia were unsatisfied by 2.927. The effect of the dealings between the line of the product and location of the customers assisted in the enhancement of the satisfaction of the customers by 0.555. Probability of having alliance for customers with neutral views on Salesforce image and product line Ther model known as the logistic model had been plotted in order to forecast the existence of the tactical alliance on the line of the product and the image of the salesforce. The model had a comparatively low senstivity as it had been around 76.31% compared to 70.9%. The model is as follows: The probability was obtained as 0.2258. Probability for having strategic alliance on different levels of customers' perceptions of product quality and price flexibility Unlike the above logistic model, the quality of products and flexibility in price were used as predictors. The model is as follows: As a result, the probabilities were as below. Price flexibility Product Quality 0 5 10 1 0.0000 0.0007 0.0536 2 0.0000 0.0021 0.1398 3 0.0001 0.0061 0.3182 4 0.0002 0.0173 0.5727 5 0.0007 0.0482 0.7938 6 0.0019 0.1271 0.9171 7 0.0055 0.2948 0.9695 8 0.0156 0.5456 0.9892 9 0.0434 0.7752 0.9962 10 0.1154 0.9083 0.9987 As per the above table, the flexibilty of prices as 0 and 1 did not have a chance of having a strategic alliance. Thus, the probability grew too close to 1. Time series for predicting turnover The three periods including the second, third and the fourth quarter of 2017 were fitted in the time series and a model of linear prediction for the estimation of the periods. The values obtained included 5,701.2, 5,754.1 and 5,807 respectively and were measured in thousands of dollars. The equation used was as below: